SHIPPING POLICY

Once your order has been processed it will be delivered to you within 2-3 business days in Delhi & NCR locations. For locations other than Delhi & NCR, delivery will take 5-7 business days. Once your order is shipped, you will get an e-mail informing you of the courier company bringing your package and the AWB no. / Docket no. The package can be tracked on the courier company?s web site. Deliveries are made during office hours 9am to 7pm. For specific details you can contact the courier company directly. For any queries, you may contact us at cc@cocoalyn.com

Delivery Policy

Please note that each shipment of items in an order requires an adult?s signature upon delivery. If there is any change in delivery address, after the order has been placed the shipment shall be retained at the shipper?s branch office / dealer for you to collect. You can ask for a shipper?s branch location / dealer nearest to you for picking-up the shipment. In case you are not at delivery address at the time of delivery, the courier will leave you a delivery card for you to contact them in order to re-arrange delivery. People in your household can sign for the parcel but they will be asked for some proof of identification

Privacy Policy

We respect and humbly revere the privacy of all visitors to our Website. Under no conditions will cocoalyn.com. share your personal information to external agents. In using our web site, you are agreeing to the Privacy policy of cocoalyn.com we reserve the rights to change, modify, add or remove portions of this policy at any time. Your continued use of this web site following changes to these terms means you accept such changes.